Privacy Policy

Last updated: May 20, 2026

1. Who We Are

Renbi operates renbi.app and the Renbi conversation practice service. We are based in Cape Town, South Africa, and process data globally.

2. Information We Collect

• Account information such as email address, display name, and auth metadata.
• Conversation data such as transcripts and audio recordings.
• Usage data such as session duration and conversation metadata.
• Payment data processed by Paddle. We do not store credit card details.
• Email-list data if you join early access.

3. How We Use Your Information

• To provide and improve conversation practice.
• To generate post-conversation feedback.
• To monitor fair-use limits and prevent abuse.
• To process payments and manage subscriptions.
• To send service-related communications.

4. Third-Party Services

We use providers including Anthropic, OpenAI, Vercel, Cloudflare, and Paddle to operate Renbi. Each provider processes data under its own privacy and data processing terms.

5. Data Retention

We retain conversation data while your account is active. You may request deletion by emailing [email protected].

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export personal data. Contact us to exercise these rights.

7. Contact

Questions about this policy? Email [email protected].